Shipping policy

At Linen Couture, we strive to provide excellent customer service, including fast and reliable shipping. We want to ensure that you have a clear understanding of our shipping practices. Please read the following information to learn more about our shipping policy:

  1. Processing and Delivery: 

    • Orders are processed during workdays, Monday to Friday, between 9:00 and 18:00. Once your order is processed and ready to leave our facilities, you will receive an email notification.

    • If the selected product is in stock, we aim to ship it within 16 hours after receiving the payment. In case the product is not in stock, we will notify you and ship it within 3-5 business days.

  2. Delivery Time:

    • We offer worldwide shipping, and the delivery time may vary depending on your location.

    • Standard shipping times are as follows:

      • Europe: 2 - 5 business days.
      • USA and Canada: 7 - 14 business days.
      • Australia, Japan, China, and the rest of the world: 7 - 20 business days.
      • Canada: 10 - 20 business days.

    • If you cannot find your location in the provided list or need a shipping quote, please contact us at info@linencouture.com, and we will assist you in finding the best delivery option.

  3. ⭐️ Free Shipping:

    • We are pleased to offer free shipping for all orders exceeding 50 EUR. This promotion applies automatically during checkout.

    • For wholesale shipping policies, please visit our wholesale page for more information.

  4. Shipping Methods and Costs:

    • We utilize various shipping methods to cater to different regions and customer preferences, including:

      • Post Registered Mail
      • International delivery couriers
      • Express shipping (additional charges may apply)

    • Shipping costs, if applicable, will be calculated based on the selected delivery option and displayed during the checkout process.

    • If you have any questions or require further information about shipping methods, costs, or express delivery, please contact our customer service at info@linencouture.com.

  5. Returns and Exchanges:

    • For information about returns, exchanges, and our satisfaction guarantee, please refer to our Returns Policy.